Privacy Policy

Effective date: 19.09.2023

1. Introduction

Welcome to Big Hats for Big Heads, an e-commerce store dedicated to providing quality hats for individuals with larger head sizes. At Big Hats for Big Heads, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.

b. Non-Personal Information: We may also collect non-personal information, including your IP address, browser type, operating system, and other technical information when you interact with our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

a. Order Fulfillment: To process and fulfill your orders, including shipping, returns, and customer service.

b. Communication: To communicate with you regarding your orders, inquiries, and to send you promotional information about our products, updates, and offers (only if you opt in).

c. Analytics: To analyze website traffic and user behavior to improve our website's functionality and user experience.

d. Security: To protect against fraud and unauthorized transactions.

4. Disclosure of Your Information

We may disclose your personal information to the following:

a. Service Providers: We may share your information with trusted service providers who assist us in fulfilling orders, processing payments, and providing customer support.

b. Legal Compliance: We may disclose your information as required by law or to protect our legal rights, investigate fraud, or respond to a government request.

5. Your Choices

a. Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email or contacting us.

b. Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online data transmission is 100% secure, and we cannot guarantee the security of your information.

(This is normal for all online service providers & e-commerce sites).

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at: Here

10. Consent

By using our website and services, you consent to the terms outlined in this Privacy Policy.

Thank you for choosing Big Hats for Big Heads. We value your trust and are committed to protecting your privacy.